Privacy Policy for Harmonia Suite

Effective Date: January 1, 2025

Last Updated: June 28, 2025

Introduction

Harmonia Suite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our social media content management platform and related services.

Information We Collect

1. Personally Identifiable Information

Account Information

  • Name and Display Name: Your Twitter display name and full name for account identification
  • Email Address: For account verification, notifications, and important communications
  • Username/Handle: Your Twitter username (handle) for platform integration
  • Profile Information: Profile image URL, verification status, and verification type
  • Wallet Address: Solana blockchain wallet address for cryptocurrency transactions (optional)

Contact Information

  • Timezone: To display content and schedules in your local time
  • Notification Preferences: Your communication preferences for different types of notifications

2. Authentication Information

Social Media Authentication

  • OAuth Access Tokens: Twitter OAuth 1.0a and 2.0 tokens for API access
  • Refresh Tokens: To maintain your authenticated session
  • Session Data: Temporary session information stored in encrypted cookies
  • Authentication State: Verification codes and authentication state data

Security Information

  • Login Sessions: Information about your active sessions and devices
  • Verification Codes: Temporary email verification codes (deleted after use)

3. Financial and Payment Information

Transaction Data

  • Payment Methods: Credit card information (processed by third-party payment processors)
  • Transaction History: Records of payments, fees, and financial transactions
  • Billing Information: Invoices, payment status, and financial records
  • Cryptocurrency Transactions: Blockchain transaction records for Solana-based payments

Campaign and Auction Financial Data

  • Bid Information: Auction bids, slot purchases, and related financial data
  • Revenue Data: Earnings from campaigns, sponsorships, and content monetization
  • Payment Disputes: Records of disputed transactions and resolutions

4. Personal Communications

Content Creation

  • Draft Content: Tweet drafts, thread content, and scheduled posts
  • Published Content: Posted tweets, threads, and social media content
  • Media Files: Images, videos, and other media uploaded to our platform
  • Content Comments: Comments on shared drafts and collaboration feedback

Team Communications

  • Team Messages: Communications within team accounts
  • Collaboration Data: Shared drafts, feedback, and revision history
  • Notification Messages: In-app notifications and alerts

5. User Activity and Engagement

Content Interaction Data

  • Engagement Metrics: Likes, retweets, replies, quotes, bookmarks on your content
  • Impression Data: Views, reach, and impression counts
  • Click Data: URL clicks, profile clicks, hashtag clicks, and media clicks
  • Video Metrics: Video views, completion rates, and engagement data

Platform Usage

  • Navigation Data: Pages visited, time spent, and feature usage
  • Draft Activity: Content creation, editing, and publishing patterns
  • Calendar Usage: Slot scheduling, timeline management, and posting schedules
  • Search Activity: Search queries and results within the platform

6. Location Information

General Location Data

  • IP Address: For security, fraud prevention, and service optimization
  • Timezone Information: To display content and schedules appropriately
  • Regional Settings: Language and locale preferences

We do not collect precise GPS coordinates or device location data.

7. Web History and Technical Data

Browser and Device Information

  • Browser Type: Browser version, user agent, and capabilities
  • Device Information: Device type, operating system, and screen resolution
  • Cookies and Local Storage: Preference settings, session data, and cached information
  • Performance Data: Load times, error rates, and technical metrics

API Usage Data

  • Request Logs: API calls, response times, and usage patterns
  • Error Logs: Technical errors and debugging information
  • Integration Data: Third-party service interactions and data exchanges

8. Website Content and Media

User-Generated Content

  • Text Content: Tweets, threads, captions, and descriptions
  • Media Content: Photos, videos, GIFs, and other uploaded media
  • Metadata: File information, upload timestamps, and content descriptions
  • Content Tags: Hashtags, mentions, and content categorization

Content Analytics

  • Performance Metrics: Content reach, engagement, and effectiveness data
  • Audience Data: Follower demographics and engagement patterns
  • Content Insights: Analytics on content performance and trends

How We Use Your Information

Core Platform Functions

  • Account Management: Creating and maintaining your user account
  • Content Management: Storing, organizing, and publishing your social media content
  • Authentication: Verifying your identity and maintaining secure access
  • Integration Services: Connecting with Twitter and other social platforms

Analytics and Insights

  • Performance Analytics: Providing engagement metrics and content insights
  • Usage Analytics: Understanding platform usage to improve our services
  • Trend Analysis: Identifying content trends and optimization opportunities

Communication

  • Service Communications: Sending important updates about your account or our services
  • Notification Delivery: Providing real-time notifications about your content and campaigns
  • Customer Support: Responding to your questions and providing assistance

Financial Services

  • Payment Processing: Handling transactions, payments, and financial operations
  • Campaign Management: Managing sponsored content, auctions, and revenue sharing
  • Financial Reporting: Providing transaction history and financial insights

Platform Improvement

  • Feature Development: Improving existing features and developing new ones
  • Bug Fixes: Identifying and resolving technical issues
  • Security Enhancement: Protecting against fraud, abuse, and security threats

Data Storage and Local Storage

Client-Side Storage

We use several client-side storage mechanisms to improve your experience:

Cookies

  • Session Cookies: Maintain your login state and preferences during your session
  • Authentication Cookies: Store encrypted authentication tokens securely
  • Preference Cookies: Remember your settings and customizations

Browser Local Storage

  • Draft Content: Temporarily store draft content to prevent data loss
  • User Preferences: Cache your settings for faster loading
  • Performance Data: Store performance metrics for analytics

IndexedDB

  • Media Files: Temporarily cache uploaded media files
  • Offline Content: Enable limited offline functionality
  • User Data: Cache user profiles and content for improved performance

Data Retention

  • Active Data: Retained as long as your account is active
  • Cached Data: Automatically cleared based on storage limits and time periods
  • Backup Data: Retained for disaster recovery and data integrity purposes

Information Sharing and Disclosure

Third-Party Service Providers

We share information with trusted service providers who help us operate our platform:

Authentication Services

  • Twitter API: For social media integration and content publishing
  • OAuth Providers: For secure authentication and authorization

Infrastructure Services

  • AWS/Cloud Storage: For secure data storage and file management
  • Database Services: For data persistence and backup
  • CDN Services: For fast content delivery

Payment Processors

  • Payment Gateways: For processing financial transactions securely
  • Cryptocurrency Services: For blockchain transaction processing

Analytics Services

  • Performance Monitoring: For platform performance and error tracking
  • Usage Analytics: For understanding user behavior and improving services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations, court orders, or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Prevent fraud, abuse, or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

Technical Safeguards

  • Encryption: All sensitive data is encrypted both in transit and at rest
  • Access Controls: Strict access controls limit who can access your information
  • Secure Authentication: Multi-factor authentication and secure session management
  • Regular Security Audits: Ongoing security assessments and improvements

Operational Safeguards

  • Employee Training: All staff are trained on privacy and security best practices
  • Data Minimization: We collect and retain only the information necessary for our services
  • Incident Response: Procedures in place to respond to security incidents promptly

Your Rights and Choices

Account Management

  • Access: View and download your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format

Communication Preferences

  • Email Notifications: Opt out of marketing communications
  • Push Notifications: Control in-app and browser notifications
  • Data Processing: Opt out of certain data processing activities where legally permitted

Cookie Controls

  • Browser Settings: Configure cookie preferences in your browser
  • Opt-Out Tools: Use available opt-out mechanisms for analytics and advertising
  • Local Storage: Clear local storage data through your browser settings

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally, including:

  • Adequacy Decisions: Relying on jurisdictions deemed adequate by relevant authorities
  • Standard Contractual Clauses: Using approved contractual protections
  • Certification Programs: Participating in recognized privacy frameworks

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will notify you of significant changes via email or platform notification
  • The updated policy will be posted on our website with a new effective date
  • Your continued use of the service constitutes acceptance of the updated policy

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@useharmonia.com

Address: 123 Victoria Island, Lagos, Nigeria

Data Protection Officer: dpo@useharmonia.com

For EU residents, you also have the right to contact your local data protection authority.

Developer Program Policy Compliance

We certify that:

  1. We do not sell or transfer user data to third parties, outside of the approved use cases outlined in this policy (service providers, legal requirements, business transfers)
  2. We do not use or transfer user data for purposes that are unrelated to our platform's core purposeof social media content management, analytics, and monetization
  3. We do not use or transfer user data to determine creditworthiness or for lending purposes

Compliance Certifications

Industry Standards

We comply with relevant privacy laws and regulations, including:

  • GDPR (General Data Protection Regulation) for EU residents
  • CCPA (California Consumer Privacy Act) for California residents
  • PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian residents

Security Standards

Our platform implements industry-standard security measures:

  • SOC 2 Type II compliance for operational security
  • ISO 27001 information security management standards
  • OWASP security guidelines for web application security

This privacy policy is designed to be comprehensive and transparent about our data practices. We are committed to protecting your privacy and maintaining your trust.